EMS Systems Division - Quality Improvement
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Quality Improvement
The primary purpose of any quality management program is to ensure every patient receives the best medical care possible. Each new technique or technological innovation presents EMS systems with an opportunity to assess its best practices and measure performance. No single agency alone can evaluate the complete patient journey from injury to disease onset to recovery. Therefore, EMS service providers, local EMS agencies, and the California EMS Authority must work together to develop objective procedures for measuring and improving patient care outcomes.
EMSA convened the Paramedic Task Force to develop regulatory language in order to establish a state-level Quality Improvement Program. This program model, which will evolve over time, begins with the development of local quality improvement plans by each local EMS agency. The local QI Plans shall be submitted to EMSA for approval and are to describe each of the following:
- Local organizational structure related to quality improvement
- Local data collection and reporting activities
- Evaluation of EMS system performance measures
- Methodology for driving system improvement
- Quality management training and education
Regulations
Documents
- EMSA #166: EMS Systems Quality Improvement Guidelines [PDF]
- EMS Core Quality Measures Instruction Manual (EMSA #166 - Appendix E) - 5th Edition for 2016 Data (Updated January 2017)
Resources
EMS Core Quality Measure Project
- EMS Core Quality Measures Project Overview Webpage (Click here for information on all years of the project)
- EMS Core Quality Measures Instruction Manual (EMSA #166 - Appendix E) - 5th Edition for 2016 Data (Updated January 2017)
- Core Quality Measures Report on 2014 Data (Updated Nov. 2015)
- Core Quality Measures Report on 2015 Data (Most Current Report, Updated Sept. 2016)
For Questions Contact
Adam Davis
Quality Improvement Coordinator
EMS Systems Division
Adam.Davis@emsa.ca.gov
(916) 322-4336 Ext. 409
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