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EMSA Mission & Vision

MISSION STATEMENT

The mission of the California Emergency Medical Services Authority is to ensure quality patient care by administering an effective, statewide system of coordinated emergency medical care, injury prevention, and disaster medical response.

EMS AUTHORITY'S VISION

It is the EMS Authority's vision to have a work environment that encourages employees to excel in their work and establish strong internal and external working relationships that will contribute to ensuring public trust and promoting quality patient care. The EMS Authority's vision encompasses the following seven components:

• Dynamic and Effective Work Environment
• Proactive Public Image and Information Sharing
• Professional Prehospital Personnel
• Stable Dedicated Funding
• Statewide Quality Systems and Services
• Strong External Working Relationships
• Technologically-Advanced Organization

EMS AUTHORITY'S PRINCIPLES AND VALUES

It will be each employee's responsibility to uphold the following principles and values:

• Treat customers with respect and in a courteous and professional manner;
• Establish a partnership with constituents that will promote an enthusiastic business relationship;
• Continue to improve the way work is done by inviting customers to make suggestions;
• Contribute innovative, timely, and quality work;
• Look upon failures as challenges that provide an opportunity to learn and improve;
• Contribute to a climate of trust, respect, and concern;
• Strive to develop the full potential of every employee; and
• Make the EMS Authority an enjoyable and creative place to work.